Click here to start a return or exchange.
* Please read before beginning your return or exchange. *
- Click "start a return" and fill out our exchange form and print the provided shipping label to send back your item(s).
- An item is acceptable for exchange for store credit in the condition you received it in, this means,
- New, Unworn, Unwashed, no stains, rips, tears, damage or odor.
- Item(s) need to have tags and hygiene liners still attached.
- Swimsuit pads must not be removed.
- The item needs to be returned in the sealed pouch or sealed bag it was received in.
- If we receive your item in unacceptable condition, you will be notified by email. You will then be responsible for purchasing a shipping label for the item to be returned to you.
- Sale items are not eligible for exchange or return for store credit.
- Store credit will be issued within 10 business days of receiving and accepting your item.
- Store credit will be issued for the amount you purchased the item for, after any discount.
- Shipping is non-refundable or included in any store credits.
- When you place your new order with store credit, we are not able to match previous discounts or reimburse new shipping costs.
- Exchanges are mailed out within 5-10 business days of receiving and accepting your return.
All returns will be exchanges or store credit only. We do not offer monetary refunds.
ALL ORDERS ARE CONSIDERED FINAL 30 DAYS FROM THE DAY YOU RECEIVE THE PACKAGE IN THE MAIL. No exchanges or refunds for store credit can be done after 30 days from the day you received your order in the mail.
We are not able to make any exceptions to this policy. Thank you for your understanding.
If you have any further questions, feel free to email email@example.com